1. Purpose of this Policy.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit or contact us through this website in Canada. The aim is to ensure clarity and transparency about what data is collected and why, in accordance with Canadian privacy standards. The document is written in plain, neutral language to help you understand the scope of our information handling without technical complexity.
2. Information We Collect.
We collect personal details that you choose to provide, such as your name, email address, and message content when using the contact form. In addition, we may automatically receive limited technical data (e.g., browser type, approximate location, or session duration) to maintain site stability and security. We do not collect sensitive or financial data, and we ask that you do not include such information in your messages.
3. Use of Information.
Collected data is used exclusively for communication, internal analysis, and improving site performance. We do not sell or transfer information to third parties for marketing purposes. Data processing is limited to the stated objectives and conducted under appropriate safeguards in Canada.
4. Data Retention and Deletion.
Personal information is kept only for as long as needed to handle your request, maintain records of correspondence, and meet operational or legal requirements in Canada. After the retention period, all personal information is securely deleted or anonymized in our systems and backups. Retention timelines are reviewed regularly for compliance with applicable regulations.
5. Data Protection and Security.
We implement reasonable administrative and technical safeguards, such as encrypted data transmission where appropriate and restricted staff access. Our hosting environment follows current security standards. While no online system is completely immune to risks, we continuously review our practices to maintain safety.
6. User Rights and Control.
You have the right to request access, correction, or deletion of your personal data. You may also request an explanation of how your data is processed. These requests are handled promptly and confirmed by email once completed. We do not use personal data for profiling, and all such actions remain under your control.
7. Policy Updates.
This Privacy Policy may be revised from time to time to reflect procedural or legal changes in Canada. The most recent version will always appear on this page. All updates maintain the same commitment to clarity and neutrality.
8. Contact Details.
If you have questions about how we manage information, you may contact us by using the details below:
Address: 220 Terence Matthews Crescent, Kanata, ON K2M 0E2, Canada
Phone: +1 613-828-4848
Email: support@vivocoraexio.com